About Wild Pet Supply

Learn about our brands and company WPS (Wild Pet Supply)

What is CTWPets?

CTWPets is one of our signature brands under Wild Pet Supply. It focuses on fun, innovative, and pet-safe products designed specifically for aquarium, terrarium, and reptile enthusiasts. From hides to natural treats and custom accessories, CTWPets products are created with care, tested in real pet environments, and shipped with love.

Where is Wild Pet Supply based?

We’re proudly based in the USA and design, test, and ship many of our products directly from our own facility.

What pets do your products support?

We design products for betta fish, shrimp, aquatic snails, dart frogs, geckos, hermit crabs, isopods, and more!

Are your products safe for pets?

Absolutely. We only use pet-safe materials and rigorously test each item in real-world environments to ensure safety and performance.

Ordering & Shipping

Do you offer free shipping?

Yes! We offer free shipping on all U.S. orders over $10.

How fast do you ship?

Most orders are processed within 1–2 business days. You'll receive a tracking number as soon as your order ships.

Can I change or cancel my order?

If your order hasn’t shipped yet, email us at wildpetsupply@gmail.com and we’ll do our best to accommodate the request.

Returns & Guarantees

What is your return policy?

We offer free and easy returns within 15 days of delivery. If you’re not happy, just contact us and we’ll make it right.

What if my item arrives damaged?

Please take a photo and reach out to us right away. We’ll replace it at no cost or issue a refund.

💬 Have a question that’s not listed above?
Reach out to us anytime at wildpetsupply@gmail.com — we’re happy to help!