Live Item Shipping Information

We take special care when shipping live items to ensure their health and safety upon arrival. Here’s what you need to know:

• $8.50 Flat Rate – Covers express shipping and insulated packaging for live orders.
• Ship Days: Orders placed Wed–Sun ship the following Mon or Tue to avoid weekend delays.
• Live Arrival Guarantee: Open your package within:
- 3 hours if the weather is between 55°F and 75°F
- 1 hour if outside that range
• Tracking Provided: You’ll receive an email with tracking and an estimated delivery date.